JN0-361 Service Provider Routing and Switching, Specialist (JNCIS-SP)

Designed for experienced networking professionals with beginner to intermediate knowledge of routing and switching implementations in Junos, this written exam verifies the candidate’s basic understanding of routing and switching technologies and related platform configuration and troubleshooting skills.

Prerequisite certification JNCIA-Junos

Exam Details
JNCIS-SP exam topics are based on the content of the recommended instructor-led training courses, as well as the additional resources.

Exam code: JN0-361
Written exam Administered at Pearson VUE testing centers worldwide
Exam length: 90 minutes
Exam type: 65 multiple-choice questions
Pass/fail status is available immediately
Junos Software Release: 17.3

Exam Objectives
This list provides a general view of the skill set required to successfully complete the specified certification exam.

Identify the concepts, operation and functionality of various protocol-independent routing components
Static, aggregate, and generated routes
Martian addresses
Routing instances, including RIB groups
Load balancing
Filter-based forwarding

Demonstrate knowledge of how to configure and monitor various protocol-independent routing components
Static, aggregate, and generated routes
Load balancing
Filter-based forwarding

Identify the concepts, operation, or functionality of OSPF
Link-state database
OSPF packet types
Router ID
Adjacencies and neighbors
Designated router (DR) and backup designated router (BDR)
OSPF area and router types
LSA packet types

Demonstrate knowledge of how to configure, monitor and troubleshoot IS-IS
Areas, interfaces and neighbors
Additional basic options
Routing policy application
Troubleshooting tools

Identify the concepts, operation and functionality of IS-IS
Link-state database
IS-IS PDUs
TLVs
Adjacencies and neighbors
Levels and areas
Designated intermediate system (DIS)
Metrics

Demonstrate knowledge of how to configure, monitor and troubleshoot IS-IS
Levels, interfaces, and adjacencies
Additional basic options
Routing policy application
Troubleshooting tools

Identify the concepts, operation and functionality of BGP
BGP basic operation
BGP message types
Attributes
Route/path selection process
IBGP and EBGP functionality and interaction

Demonstrate knowledge of how to configure, monitor, or troubleshoot BGP
Groups and peers
Additional basic options
Routing policy application

Identify the concepts, operation, or functionality of Layer 2 bridging for the Junos OS
Service Provider switching platforms
Bridging elements and terminology
Frame processing
Virtual Switches
Provider bridging (e.g., Q-in-Q tunneling)

Identify the concepts, benefits, and functionality of VLANs
Port modes
Tagging
MVRP
IRB

Demonstrate knowledge of how to configure, monitor, or troubleshoot Layer 2 bridging and VLANs
Interfaces and ports
VLANs
MVRP
IRB
Provider bridging

Identify the concepts, benefits, operation, or functionality of Spanning Tree Protocol and its variants
STP, RSTP, MSTP and VSTP concepts
Port roles and states
BPDUs
Convergence and reconvergence
Spanning-tree security

Demonstrate knowledge of how to configure, monitor or troubleshoot STP and its variants
Spanning-tree protocols: STP, RSTP, MSTP, VSTP
BPDU, loop, and root protection

Identify the concepts, operation, or functionality of MPLS
MPLS terminology
MPLS packet header
End-to-end packet flow and forwarding
Labels and the label information base (LIB)
MPLS and routing tables
RSVP
LDP

Demonstrate knowledge of how to configure, monitor, or troubleshoot MPLS
MPLS forwarding
RSVP-signaled and LDP-signaled LSPs

Identify the concepts, operation and functionality of various protocol-independent routing components
Static, aggregate, and generated routes
Martian addresses
Routing instances, including RIB groups
Load balancing
Filter-based forwarding

Demonstrate knowledge of how to configure and monitor various protocol-independent routing components
Static, aggregate, and generated routes
Load balancing
Filter-based forwarding

Identify the concepts, operation, or functionality of OSPF
Link-state database
OSPF packet types
Router ID
Adjacencies and neighbors
Designated router (DR) and backup designated router (BDR)
OSPF area and router types
LSA packet types

Demonstrate knowledge of how to configure, monitor and troubleshoot IS-IS
Areas, interfaces and neighbors
Additional basic options
Routing policy application
Troubleshooting tools

Identify the concepts, operation and functionality of IS-IS
Link-state database
IS-IS PDUs
TLVs
Adjacencies and neighbors
Levels and areas
Designated intermediate system (DIS)
Metrics

Demonstrate knowledge of how to configure, monitor and troubleshoot IS-IS
Levels, interfaces, and adjacencies
Additional basic options
Routing policy application
Troubleshooting tools

Identify the concepts, operation and functionality of BGP
BGP basic operation
BGP message types
Attributes
Route/path selection process
IBGP and EBGP functionality and interaction

Demonstrate knowledge of how to configure, monitor, or troubleshoot BGP
Groups and peers
Additional basic options
Routing policy application

Identify the concepts, operation, or functionality of Layer 2 bridging for the Junos OS
Service Provider switching platforms
Bridging elements and terminology
Frame processing
Virtual Switches
Provider bridging (e.g., Q-in-Q tunneling)

Identify the concepts, benefits, and functionality of VLANs
Port modes
Tagging
MVRP
IRB

Demonstrate knowledge of how to configure, monitor, or troubleshoot Layer 2 bridging and VLANs
Interfaces and ports
VLANs
MVRP
IRB
Provider bridging

Identify the concepts, benefits, operation, or functionality of Spanning Tree Protocol and its variants
STP, RSTP, MSTP and VSTP concepts
Port roles and states
BPDUs
Convergence and reconvergence
Spanning-tree security

Demonstrate knowledge of how to configure, monitor or troubleshoot STP and its variants
Spanning-tree protocols: STP, RSTP, MSTP, VSTP
BPDU, loop, and root protection

Identify the concepts, operation, or functionality of MPLS
MPLS terminology
MPLS packet header
End-to-end packet flow and forwarding
Labels and the label information base (LIB)
MPLS and routing tables
RSVP
LDP

Demonstrate knowledge of how to configure, monitor, or troubleshoot MPLS
MPLS forwarding
RSVP-signaled and LDP-signaled LSPs

Identify the concepts, operation, or functionality of IPv6
IPv4 vs. IPv6
Address types, notation and format
Address scopes
Autoconfiguration
Tunneling

Demonstrate knowledge of how to configure, monitor, or troubleshoot IPv6
Interfaces
Static routes
Dynamic routing: OSPFv3, IS-IS, BGP
IPv6 over IPv4 tunneling

Identify the concepts, requirements, or functionality of IP tunneling
Tunneling applications and considerations
GRE
IP-IP

Demonstrate knowledge of how to configure, monitor, or troubleshoot IP tunnels
GRE
IP-IP

Identify the concepts, operation and functionality of various protocol-independent routing components
Static, aggregate, and generated routes
Martian addresses
Routing instances, including RIB groups
Load balancing
Filter-based forwarding

Demonstrate knowledge of how to configure and monitor various protocol-independent routing components
Static, aggregate, and generated routes
Load balancing
Filter-based forwarding

Identify the concepts, operation, or functionality of OSPF
Link-state database
OSPF packet types
Router ID
Adjacencies and neighbors
Designated router (DR) and backup designated router (BDR)
OSPF area and router types
LSA packet types

Demonstrate knowledge of how to configure, monitor and troubleshoot IS-IS
Areas, interfaces and neighbors
Additional basic options
Routing policy application
Troubleshooting tools

Identify the concepts, operation and functionality of IS-IS
Link-state database
IS-IS PDUs
TLVs
Adjacencies and neighbors
Levels and areas
Designated intermediate system (DIS)
Metrics

Demonstrate knowledge of how to configure, monitor and troubleshoot IS-IS
Levels, interfaces, and adjacencies
Additional basic options
Routing policy application
Troubleshooting tools

Identify the concepts, operation and functionality of BGP
BGP basic operation
BGP message types
Attributes
Route/path selection process
IBGP and EBGP functionality and interaction

Demonstrate knowledge of how to configure, monitor, or troubleshoot BGP
Groups and peers
Additional basic options
Routing policy application

Identify the concepts, operation, or functionality of Layer 2 bridging for the Junos OS
Service Provider switching platforms
Bridging elements and terminology
Frame processing
Virtual Switches
Provider bridging (e.g., Q-in-Q tunneling)

Identify the concepts, benefits, and functionality of VLANs
Port modes
Tagging
MVRP
IRB

Demonstrate knowledge of how to configure, monitor, or troubleshoot Layer 2 bridging and VLANs
Interfaces and ports
VLANs
MVRP
IRB
Provider bridging

Identify the concepts, benefits, operation, or functionality of Spanning Tree Protocol and its variants
STP, RSTP, MSTP and VSTP concepts
Port roles and states
BPDUs
Convergence and reconvergence
Spanning-tree security

Demonstrate knowledge of how to configure, monitor or troubleshoot STP and its variants
Spanning-tree protocols: STP, RSTP, MSTP, VSTP
BPDU, loop, and root protection

Identify the concepts, operation, or functionality of MPLS
MPLS terminology
MPLS packet header
End-to-end packet flow and forwarding
Labels and the label information base (LIB)
MPLS and routing tables
RSVP
LDP

Demonstrate knowledge of how to configure, monitor, or troubleshoot MPLS
MPLS forwarding
RSVP-signaled and LDP-signaled LSPs

Identify the concepts, operation, or functionality of IPv6
IPv4 vs. IPv6
Address types, notation and format
Address scopes
Autoconfiguration
Tunneling

Demonstrate knowledge of how to configure, monitor, or troubleshoot IPv6
Interfaces
Static routes
Dynamic routing: OSPFv3, IS-IS, BGP
IPv6 over IPv4 tunneling

Identify the concepts, requirements, or functionality of IP tunneling
Tunneling applications and considerations
GRE
IP-IP

Demonstrate knowledge of how to configure, monitor, or troubleshoot IP tunnels
GRE
IP-IP

Identify the concepts, benefits, applications, or requirements of high availability
Link aggregation groups (LAG) and multichassis LAGs (MC-LAGs)
Graceful restart (GR)
Graceful Routing Engine switchover (GRES)
Nonstop active routing (NSR)
Nonstsop bridging (NSB)
Bidirectional Forwarding Detection (BFD)
Virtual Router Redundancy Protocol (VRRP)
Unified In-Service Software Upgrade (ISSU)
Ethernet Ring Protection (ERP)

Demonstrate knowledge of how to configure, monitor, or troubleshoot high availability components
LAG, MC-LAG
GR, GRES, NSR and NSB
VRRP
ISSU

Preparation
The resources listed on this section are recommended, but do not guarantee passing scores on JNCP exams. Success depends on each candidate's motivation, experience, and dedication. Candidates may find additional resources not listed on this page helpful as well.

Junos documentation
A Border Gateway Protocol 4 (BGP-4)
Day One: Exploring IPv6
Day One: Routing the Internet Protocol
Real-world hands-on experience

Question No : 1
Which two statements are correct regarding TLVs in IS-IS? (Choose two.)

A. PDUs contain different TLVs.
B. TLVs contain different PDUs.
C. The TLV attributes are type, length, and value.
D. The TLV attributes are time. Length, and variable.

Answer: A,C

Question No : 2
What is the OSPFv3 router ID?

A. 0.0.0.0
B. 192.168.1.1
C. 2001::1:2
D. 2001::192.168.1.1

Answer: B

Question No : 3
What are two methods for decreasing the size of an OSPF link-state database (LSDB)? (Choose two.)

A. Ensure that all routers on a shared segment are configured with a priority value of 0.
B. Use an interface type of p2p when possible.
C. Segment large groups of routers into areas.
D. Change a stub area to NSSA when possible.

Answer: B,C

Question No : 4
You are setting up a new IS-IS adjacency between two devices. The new Level1 adjacency is not establishing.
What would cause this behavior?

A. The routers support a minimum MTU of 1492 bytes.
B. The Level 1 routers have mismatched area IDs.
C. The router ID has not been explicitly configured.
D. The IP addresses are on different subnets.

Answer: B

Question No : 5
Because of recent network failures, additional circuits have been purchased. In addition,
Fast reroute has been configured on critical MPLS LSPs.
When the next failure occurs, which two time intervals will affect fast reroute? (Choose two.)

A. The amount of time required to reroute the traffic onto the detour
B. The amount of time to detect a link or node failure
C. The amount of time required to recalculate the best detour
D. The amount of time it takes to ping the gateway on the detour link

Answer: A,B

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N10-007 Official CompTIA Study Guide for Network+

Description
When you’re ready to begin learning for your Network+ certification exam, count on more than 20 years of our experience in creating and improving learning materials.
The Network+ Certification ​Study Guide is built around the learner’s needs, to take you on a path of steady learning progress. Get started immediately with a clear learning process and schedule and familiarize yourself with all certification topics. Adjust the schedule to make the guide work for you and acquire the knowledge you need to go into the exam.
All learning content is presented in modules to simplify your learning and adjust the pace of your progress. Spend as much time as you need on each module to soak up new knowledge: Breeze through the topics you may already have mastered and dive into those you don’t know about.
To get the most out of the CompTIA Network+ ​Study Guide and be able to prepare for your exam you Ideally, you should have successfully completed the “CompTIA A+ Support Skills” course, earned the CompTIA A+ certification, and have about 9-12 months of experience of networking support or IT administration. It is not necessary that you pass the A+ exams before completing Network+ certification, but it is recommended.
Regardless of whether you have passed A+, it is recommended that you have the following skills and knowledge before starting this course:
Configure and support PC, laptop, mobile (smartphone / tablet), and print devices.
Know basic network terminology and functions (such as Ethernet, TCP/IP, switches, routers).
Configure and manage users, groups, and shared resources in a simple SOHO network.
Understand the use of basic access control measures, such as authentication, security policy, encryption, and firewalls.
Understand TCP/IP addressing, core protocols and troubleshooting tools.
What’s Included
The CompTIA Network+ ​Study Guide is available as printed version, as eBook as well as a CompTIA Security+ voucher and training bundles.
The printed version comes as 2 separate textbooks – the CompTIA Network+ Certification Study Guide for the Security+ certification exam N10-007, as well as 1 Classroom Labs book, which will guide you through hands-on exercises and practice, includes exam objectives mapping, exam information, practical labs, answers to the review questions and a comprehensive glossary.
The CompTIA Network+ Certification Study Guide includes
Integrated training videos by Professor Messer and
Online practice tests

The eBook includes all content of the textbooks in a Skillpipe eBook format.
Consider a CompTIA Network+ voucher and training bundle to combine an exam voucher, training as well as a free exam retake in one package.
Course Overview
Topologies and Infrastructure
Topologies and the OSI Model
Ethernet
Hubs, Bridges, and Switches
Infrastructure and Design
Addressing and Routing
Internet Protocol
IPv4 Addressing
IPv6 Addressing
Routing
Troubleshooting and Management
Transport Protocols
Name Resolution
Troubleshooting
Applications and Services
Management and Monitoring
Cloud and Virtualization

Installation
Network Sites
Installing Cable
Installing Wireless Networks
WAN Technologies
Remote Access
Security
Vulnerabilities and Threats
Security Appliances
Authentication
Incident Response
Change and Configuration Management

---

QUESTION 1
Keeping an authoritative and timely record of network devices and their settings is a key activity of which of the following?

A. Project management
B. Quality of service
C. Configuration management
D. Bandwidth shaping
Answer: C

---

QUESTION 2
Which of the following ports should be allowed through a firewall to allow DNS resolution to occur to an outside DNS server?

A. 20
B. 53
C. 80
D. 3389
Answer: B

---

QUESTION 3
Which of the following separates broadcast domains?

A. Port mirroring
B. Router
C. Convergence
D. Switch
Answer: B

---

QUESTION 4
A small office home office (SOHO) customer is going to be replacing their switch. The customer also wants to add a WAP in a dropped ceiling; however, there are no power outlets above the drop ceiling, but there is a CAT5e network jack. Which of the following technologies should the new switch have to allow this WAP to be placed where the customer requests, without any other major changes to the environment?

A. PoE
B. Layer 3 switching
C. STP
D. VLAN
Answer: A

---

QUESTION 5
Which of the following 802.11n features allows for the use of multiple simultaneous frequencies in order to increase usable bandwidth?

A. Channel bonding
B. MIMO
C. Spartial reuse
D. 20MHz channel spacing
Answer: A

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MB6-897 Microsoft Dynamics 365 for Retail

Published: October 23, 2017
Languages: English
Audiences: IT professionals, Information workers
Technology: Microsoft Dynamics 365 for Retail
Credit toward certification: MCP, MCSE

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Set up and configure organizational parameters (20 – 25%)
Model an organization
This objective may include but is not limited to: create models of organizations; create and configure organization hierarchies; create and modify retail operating units
Configure retail parameters
This objective may include but is not limited to: set up a retail store set up info codes and sub codes; assign and translate info codes; configure units of measure and conversion; define retail parameters; set up sales tax and sales tax overrides; describe and configure payment methods; configure payment connectors; set up credit card payment services; configure full-text search
Configure workflows
This objective may include but is not limited to: Describe retail workflow features; configure workflow prerequisites; create and configure workflows, activate a workflow; associate workflows with an organization; monitor workflow status
Integrate stores
This objective may include but is not limited to: configure and monitor Commerce Data Exchange services; test and troubleshoot Async client and server connectivity; view retail channel transactions; set up up store locator groups
Manage retail channels
This objective may include but is not limited to: build an online store; synchronize online store sales orders; create a call center

Set up and Configure Point of Sale (10 - 15%)
Perform Point of Sale (POS) set up processes
This objective may include but is not limited to: set up offline, functionality, receipt, hardware, visual, email notification, and channel integration POS profiles; configure a receipt format; set up data distribution
Configure POS terminals
This objective may include but is not limited to: set up keyboard mapping groups; configure POS permission groups; create registers and POS devices; create screen layouts that use button grids and images; manage drawer operations
Configure barcodes and labels
This objective may include but is not limited to: create and view barcodes for specific products; print shelf labels; create barcode masks

Set up and Configure Products (15 – 20%)
Configure basic product parameters
This objective may include but is not limited to: create product dimensions and dimension groups; create a product; create and modify product attributes; create product features and assortments; create product relationship types and product relationships; create a product master or variant; create, assemble, disassemble, and sell product kits
Build product category hierarchies
This objective may include but is not limited to: describe hierarchy types; create a category hierarchy; maintain hierarchies; bulk edit a category
Create and manage catalogs
This objective may include but is not limited to: Create a catalog; configure and analyze catalog layout; update, validate, approve and publish catalogs; create source codes
Manage delivery modes
This objective may include but is not limited to: set up delivery modes; add channels to delivery modes; add products to delivery modes
Manage direct delivery
This objective may include but is not limited to: set up direct delivery; configure products and sales orders for direct delivery; confirm direct delivery orders; create pick waves; set up the picking process; create a workbench; generate picking workbench sessions
Manage pricing discounts
This objective may include but is not limited to: create catgory pricing rules; discount products based on catalogs; set up affiliated pricing; adjust prices; create price groups; configure mix and match discounts; create quantity discounts
Connect vendor information to products
This objective may include but is not limited to: create a vendor catalog; set up price margin alerts on a product; define price points for products; add vendor product numbers to a product

Manage Retail Operations (15 – 20%)
Manage workers
This objective may include but is not limited to: create jobs; create positions; set up a worker; create and link address books; implement role-based security; view and manage shifts
Generate retail information reports
This objective may include but is not limited to: identify available reports; identify available workspaces; perform recency, frequency, and monetary (RFM) analysis
Implement customer loyalty schemes and gift cards
This objective may include but is not limited to: describe the loyalty setup process; configure prerequisite components; create a customer loyalty scheme and program; process loyalty transactions; resolve loyalty card number conflicts; add products to loyalty schemes; set up physical and virtual gift cards; add funds to a gift card
Manage journals
This objective may include but is not limited to: describe post statement actions; create and calculate a statement; view posted statements; configure batch processes for statements
Manage inventory replenishment
This objective may include but is not limited to: build replenishment rules; implement cross docking for product distribution; create a buyer’s push; create a replenishment hierarchy; create service categories
Manage a call center
This objective may include but is not limited to: create fraud rules; create a continuity program; create continuity orders; implement credit card and refund workbenches; configure check holds; set up credit limit checking; create rules for up-selling and cross-selling; set up target markets; create and use scripts

Conduct Retail Activities (25 – 30%)
Perform POS operations
This objective may include but is not limited to: conduct a transaction; override a price; identify reason codes and hold codes; hold and recall a transaction; clear a hold
Manage sale orders
This objective may include but is not limited to: view detailed status information for a sales order; identify sales order cancellation constraints; configure price matching; configure prepayment
Manage customers
This objective may include but is not limited to: create a customer; check for duplicate customers; merge and unmerge customer records; create and configure cases; search for a customer
Manage drawer operations and daily operations
This objective may include but is not limited to: perform opening procedures; conduct tender operations; perform overrides; perform closing procedures; open, pause, resume, and close shifts; clock in and out; create sales with cash or credit card payments; void transactions; accept returns
Manage installment billing
This objective may include but is not limited to: set up and configure installment billing; create payment schedules; add installments to a sales order; process installment billing payments
Manage returns and Return Merchandise Authorization (RMA) processing
This objective may include but is not limited to: identify steps in the RMA process; create an RMA; configure process return options

Question 1:
You need to capture details and notes for a customer.
Which two actions should you perform? Each correct answer presents part of the solution.

A. Define case categories.
B. Create customers.
C. Create contacts.
D. Define the case process.

Answer: A,D

Question 2:
You need to set up and configure a product kit.
Winch two actions should you perform? Eachcorrect answer presents part ofthe solution.

A. Define kit pricing.
B. Generate an assembly order.
C. Add the product kit to a retail assortment.
D. Create new counting journals.

Answer: A,B

Question 3:
Which three point of sale (POS) operations can you void? Each correct answer presents a complete solution.
A. entire transaction
B. bank drop
C. line items
D. safe drop
E. payment

Answer: B,D,E

You are a Microsoft Dynamics365 for Retail administrator.
You need to modify a store record to set up tax calculationsbased on the delivery location.
Which option should you use?

A. sales tax code for a customer delivery address
B. sales tax group
C. sales tax code on a customer record
D. destination based tax
E. items sales tax group

Answer: A

Question 4:
You are configuring a visual profile for a new point ofsale (POS).
Which threefeatures are controlled by the visual profile configuration? Each correct answer
presents a complete solution.

A. button layout
B. POS type
C. screen layout
D. cursor visibility
E. screen size

Answer: C,D,E

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C9510-801 IBM PureApplication System V2.0 System Administration

Number of questions: 58
Number of questions to pass: 36
Time allowed: 120 mins
Status: Live

The test consists of eight sections containing a total of approximately 57 multiple-choice questions. The percentages after each section title reflect the approximate distribution of the total question set across the sections.

Section 1 - Cloud Configuration and Management 12%
Compare and contrast the purpose of IP groups, cloud groups, and environment profiles, and explain their relationships.
Identify resource sharing requirements and design an environment profile configuration to allocate cloud resources based on the requirements.
Create and configure IP groups, cloud groups and environment profiles.
Configure cloud groups for high availability.
Architect and deploy shared services.

Section 2 - Access Control Management 16%
Configure the system to use an LDAP repository for authentication.
Identify asset management requirements and design an authorization scheme based on the requirements.
Manage access to system and workload resources with users and groups.
Identify pattern deployment requirements and configure environment profiles to authorize pattern deployment.
Configure a local user account and its policies.
Configure the system to use customer supplied certificates.

Section 3 - Network Administration and Configuration 9%
Demonstrate an understanding of basic system network configuration concepts.
Demonstrate an understanding of the types of network subnets, namely system management, application data, and cloud group management.
Demonstrate an understanding of the system's DNS requirements.
Identify network isolation requirements, then design and configure the system's VLANs and Links based on the requirements.

Section 4 - Storage Administration 12%
Create and manage storage volumes and storage volume groups.
Allocate and attach storage to workload virtual machines (VMs).
Compare and contrast the advantages of block storage for separating the lifecycle of storage and the application.
Define storage replication profiles and storage volume pairs.
Configure the system to use external storage.
Configure a GPFS file system across multiple systems.

Section 5 - System Monitoring 14%
Using built-in tools, monitor health and performance of system resources and workloads to identify potential problems.
Anticipate user problems based on system status.
Configure and deploy monitoring shared services.
Configure PureApplication System monitoring to send system events to an enterprise event monitor.
Configure Service and Support Manager.
Administer PMRs for Call Home events.
Using reports, analyze system usage for capacity planning and chargeback.

Section 6 - Problem Determination 16%
Determine component failure using the Infrastructure Map.
Analyze events and problems, and identify actions required.
Analyze the job queue.
Run system diagnostics.
Gather collecion sets for IBM Software Support.
Open a Problem Management Record (PMR) or Service Request (SR).
Schedule on-site service.
Configure IBM service representative account access.
Apply a system update.

Section 7 - Multisystem Environment Configuration 12%
Identify and define multisystem requirements and strategies.
Explain the relationship between management domains, deployment subdomains, and locations.
Configure management domains and deployment subdomains.
Configure externally managed cloud resources (environment profile, cloud groups, and IP groups).
Deploy a shared service using externally managed cloud resources (environment profile, cloud groups, and IP groups).

Section 8 - Business Continuity 10%
Configure backup and restore for the system and components.
Explain the system's high availability capabilities, including hardware redundancy and workload failover.
Architect a disaster recovery strategy between two systems.
Identify file sharing and replication requirements and design a solution to configure GPFS file systems and filesets.

The sample test is designed to give the candidate an idea of the content and format of the questions that will be on the certification exam. Performance on the sample test is NOT an indicator of performance on the certification exam. This should not be considered an assessment tool.

To prepare for this test, it is first recommended that you are familiar with the job role description and the parameters this certification is based on, as well as have knowledge of the topics outlined in the test objectives/skills measured on the test. Compare your own technical level to the test objectives and the recommended training resources, and then determine for yourself how much preparation you require. Note that these educational sources are recommended, but not required (*) before taking a certification test.

Before preparing for the certification test, it is recommended that you measure your current level of skill by taking the Sample Test (located from the "Sample/Assessment test" link above)..

You can prepare for the test through the Self-Study Approach. Sources within this approach collectively cover the skills measured on the test.

The recommended educational resources listed are not intended to be a substitute for, but should complement, relevant practical experience.
Extensive product knowledge is required to pass the test.

Every effort has been made to make the recommended educational resources as complete and as accurate as possible, but no warranty of fitness is implied. The resources provided are on an as is basis. IBM shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from course or publication content..

Web Resource

Configuring event forwarding

Administering support for GPFS

Monitoring Agent for IBM PureApplication System

Administering users, user groups, and security

Administering block storage replication

Monitoring virtual application instances

Contacting IBM PureApplication System and PureApplication Service Technical Support

Administering storage volume groups

Importing console SSL certificates and keys

Administering hardware resources

IBM PureApplication System backup and restore, Part 2: System backup

A tour of the hardware in IBM PureApplication System

Adoption Scenarios for IBM PureApplication System - Chaper 4.5.23:Deploy GPFS for disaster recovery

Installing maintenance and updates

High availability overview

Deploying an external System Monitoring shared service

Troubleshooting and Support

Events and error messages

Monitoring the middleware

Deploying virtual system patterns

Configuring network settings

Demonstrating workload isolation in IBM PureApplication System

Working with shared services

Managing administrative access in IBM PureApplication System

Expanding storage volume size

IBM Service Request Help

Configuring the system to use external storage devices

Integrating with LDAP servers

Understanding security roles for IBM PureApplication System 8283

Organizing your problem information when reporting PureApplication System problems

Creating environment profiles

Deploying shared services in a multisystem environment

Running system diagnostics

Viewing cloud group reports

Configuring Service and Support Manager

Configuring an Active/Active GPFS deployment

Adding system connections

Understanding user account policies

Administering IP groups

Administering the system

Managing application runtime environments in IBM PureApplication System

Administering cloud resources

Obtaining a collection set of troubleshooting information for IBM Software Support

Managing backup and restore

Administering cloud groups

Enabling ibmeng access for the IBM service representative

System Monitoring shared service

Administering the job queue

Overview
PartnerWorld Code: 59000102
Replaces PW Code: 59000101

Status: Live
This intermediate level certification targets system administrators who configure, operate, secure, monitor, and maintain IBM PureApplication System V2.0.

These system administrators perform initial set-up and day-to-day administration of the system. This includes:

Cloud configuration and management
Access control management
Network administration and configuration
Storage administration
System monitoring
Problem Determination
Multisystem environment configuration
Business continuity

These system administrators are expected to be generally self-sufficient and be able to perform the tasks involved in the role with limited assistance from peers, product documentation, or vendor support services.

To attain the IBM Certified System Administrator - PureApplication System V2.0 certification, candidates must pass 1 test. To prepare for the test, it is recommended to refer to the job role description and recommended prerequisite skills, and click the link to the test below to refer to the test objectives and the Test preparation tab.
Recommended Prerequisite Skills

Knowledge and foundational skills one needs to possess before acquiring skills measured on the certification test. These foundational skills are NOT measured on the test. For skills measured on the test, see Test Objectives.)

Knowledge of:
cloud computing principles including infrastructure as a service (IaaS) and platform as a service (PaaS).
system monitoring.
networking and storage concepts.
the IBM Support procedures.
authentication and authorization
high availability and disaster recovery

Requirements
This certification requires 1 exam

Exam Required:
C9510-801 - IBM PureApplication System V2.0 System Administration

Each test:
contains questions requiring single and multiple answers. For multiple-answer questions, you need to choose all required options to get the answer correct. You will be advised how many options make up the correct answer.

is designed to provide diagnostic feedback on the Examination Score Report, correlating back to the test objectives, informing the test taker how he or she did on each section of the test. As a result, to maintain the integrity of each test, questions and answers are not distributed.

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C9020-668 IBM Storage Technical V1

Number of questions: 60
Number of questions to pass: 33
Time allowed: 90 mins
Status: Live

This exam consists of 4 sections described below.

Application of Resources and Tools 20%
Given a scenario, evaluate which tool(s) to use based upon key applications, performance requirements, customer pain points, capacity / growth requirements, and the impact on total cost.
Describe uses of IBM maintenance, IBM websites, IBM tools, and IBM processes.
Given a scenario, identify high-level steps to integrate new solutions into an existing systems environment.

Customer Environment, Requirements, and Plans 32%
Describe a customer's hardware and software environment.
Describe customer operational constraints, including power, cooling, personnel, knowledge level, service level requirements.
Identify disaster recovery and high availability requirements.
Identify customer performance requirements, including throughput and latency.
Identify the customer's capacity and growth requirements and the impact on total cost.

Hybrid Cloud and Analytics Concepts 13%
Describe ways the IBM storage portfolio enables hybrid, public, and private clouds.
Describe ways the IBM storage portfolio enables analytics.
Describe ways the IBM storage portfolio provides security.

Product Information 35%
Given a scenario, describe the difference between various storage media and align them to a requirement of TCA, performance, and upgradability.
Given a scenario, explain the difference in cost, performance, and reliability of IBM storage solutions.
Given a scenario, describe IBM's competitive advantages.
Given a scenario, describe how IBM enterprise storage products help clients solve data and device management issues through application efficiency and integration.
Given a scenario, explain alternatives to the existing environment to provide additional functionality.

This exam has an Assessment Exam option: A9020-668 Assessment: IBM Storage Technical V1

Assessment exams are web-based exams that provides you, at a cheaper costs, the ability to check your skills before taking the certification exam.

This assessment exam is available in: English
Passing the exam does not award you a certification, and it is only used to help you assess if you are ready or not to take the certification exam.

You can register for it at Pearson VUE and it will provide you a score report, showing you how you did in each section.

All IBM certification tests presume a certain amount of "on-the-job" experience which is not present in any classroom or Web presentation. The recommended courses and links will help you gain the skill and product knowledge represented in the test objectives. They do not teach the answers to the test questions, and are not intended to do so. This information may not cover all subject areas in the certification test, or may contain more recent information than is present in the certification test. Taking these or any classes will not guarantee that you will achieve certification

IBM Storage Technical V1 certification preparation education can be found at the sites below.
IBM employees: IBM Systems Academy
Business Partners: IBM PartnerWorld University

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QUESTION 1
Which solution meets a customer’s requirements for 100,000 IOPS, lowest latency, and maximum TB of raw capacity for an Oracle database?

A. IBM FlashSystem A9000
B. IBM Storwize V7000F
C. IBM FlashSystem V9000
D. IBM FlashSystem 900

Answer: D

Explanation:
IBM FlashSystem 900 is designed to accelerate the applications that drive business – like those using an Oracle Database.
IBM FlashSystem 900 can scale usable capacity from as low as 2 TB to as much as 57 TB in a single system.
FlashSystem 900 delivers Tier 0 top application performance with up to 1.1 million 100% random read IOPS and 600,000 100% random write IOPS.

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QUESTION 2
Which non-concurrent capacity upgrade is possible for a customer with an IBM FlashSystem 900?

A. Systems purchased with eight 2.9 TB flash modules can be expanded to twelve 2.9 TB flash modules.
B. Systems purchased with eight 5.7 TB flash modules can be expanded to twelve 2.9 TB flash modules.
C. Systems purchased with eight 1.2 TB flash modules can be expanded to twelve 2.9 TB flash modules.
D. Systems purchased with eight 1.2 TB flash modules can be expanded to twelve 5.7 TB flash modules.

Answer: A

Explanation:
FlashSystem 900 can be populated with up to 12 x 1.2 TB IBM MicroLatency modules in increments , 6, 8, 10, or 12; or up to 12 x 2.9 TB or 5.7 TB IBM MicroLatency modules
in increments , 8, 10, or 12.
These modules of either 1.2 TB, 2.9 TB, or 5.7 TB cannot be intermixed. Capacity can be upgraded by purchasing the AF23 (1.2 TB), AF24 (2.9 TB)) or AF25 (5.7 TB) IBM MicroLatency module feature codes as MES upgrades. Here are the upgrade paths:

References:http://www.redbooks.ibm.com/technotes/tips1261.pdf

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QUESTION 3
A customer is interested in purchasing an IBM TS7650G ProtecTIER Gateway for its production site and one for replication at its DR site. The DR site is a target only site.
How is the cost of the solution affected by the replication?

A. ProtecTIER replication is included with base license.
B. ProtecTIER replication is included with hardware and no license is required.
C. ProtecTIER replication licensing is required at both sites.
D. ProtecTIER replication licensing is required at the primary site only.

Answer: C

Explanation:
You must have a license for the replication feature for each ProtecTIER server in the replication grid.

References:https://www.ibm.com/support/knowledgecenter/en/STVRB7_3.2.0/ts7650ipg_r eplication.html

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QUESTION 4
A customer has an older IBM storage subsystem and wants to know where to find the Service Discontinued data for the product.
What should the technical specialist tell the customer?

A. Check IBM Digital Techline Center.
B. Check IBM SSIC webpage.
C. Check the IBM sales manual.
D. Check the IBM Knowledge Center.

Answer: D

Explanation:
When service is discontinued, corrections to known problems remain available, but the development team is redirected to other work, and no new, tested corrections will be generated for general use. Known problems may be reviewed and ordered via electronic vehicles such as the internet (e.g., http://www.ibm.com/support) however support provided by the IBM Client Support representatives, will be discontinued.

References:https://www-304.ibm.com/support/customercare/sas/f/handbook/offerings.html

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JN0-647 Enterprise Routing and Switching Exam

JN0-647 Enterprise Routing and Switching Exam

This list provides a general view of the skill set required to successfully complete the specified certification exam. Topics listed are subject to change.

Interior Gateway Protocols (IGPs)
BGP
IP Multicast
Ethernet Switching and Spanning Tree
Layer 2 Authentication and Access Control
IP Telephony Features
Class of Service (CoS)

Interior Gateway Protocols (IGPs)

Describe the concepts, operation or functionality of IGPs
IS-IS
RIP
OSPFv2 and OSPFv3
Routing Policy
Given a scenario, demonstrate knowledge of how to configure, troubleshoot, or monitor IGPs

BGP

Describe the concepts, operation or functionality of BGP
BGP route selection process
Next hop resolution
BGP attributes - concept and operation
BGP communities
Regular expressions
Load balancing - multipath, multihop, forwarding table
NLRI families -- inet, inet6
Advanced BGP options
Given a scenario, demonstrate knowledge of how to configure, troubleshoot, or monitor BGP
Implement BGP routing policy

IP Multicast

Describe the concepts, operation or functionality of IP multicast
Components of IP multicast, including multicast addressing
IP multicast traffic flow
Any-Source Multicast (ASM) vs. Source-Specific Multicast (SSM)
RPF - concept and operation
IGMP, IGMP snooping
PIM dense-mode and sparse-mode
Rendezvous point (RP) - concept, operation, discovery, election
SSM - requirements, benefits, address ranges
Anycast RP
MSDP
Routing policy and scoping
Given a scenario, demonstrate knowledge of how to configure, troubleshoot, or monitor IP multicast
IGMP, PIM-DM, or PIM-SM (including SSM)
Implement IP multicast routing policy

Ethernet Switching and Spanning Tree

Describe the concepts, operation or functionality of advanced Ethernet switching
Filter-based VLANs
Private VLANs
Dynamic VLAN registration using MVRP
Tunnel Layer 2 traffic through Ethernet networks
Junos Fusion Enterprise
Layer 2 tunneling using Q-in-Q and L2PT
Given a scenario, demonstrate knowledge of how to configure, troubleshoot, or monitor advanced Ethernet switching
Filter-based VLANs
Private VLANs
Dynamic VLAN registration using MVRP
Tunnel Layer 2 traffic through Ethernet networks
Junos Fusion Enterprise
Layer 2 tunneling using Q-in-Q and L2PT
Describe the concepts, operation or functionality of advanced spanning tree protocols, including MSTP or VSTP
Given a scenario, demonstrate knowledge of how to configure, troubleshoot, or monitor MSTP or VSTP

Layer 2 Authentication and Access Control

Describe the operation of various Layer 2 authentication or access control features
Authentication process flow
802.1x - concepts and functionality
MAC RADIUS
Captive portal
Server fail fallback
Guest VLAN
Considerations when using multiple authentication/access control methods
Given a scenario, demonstrate how to configure, troubleshoot, or monitor Layer 2 authentication or access control

IP Telephony Features

Describe the concepts, operation or functionality of features that facilitate IP telephony deployments
Power over Ethernet (PoE)
LLDP and LLDP-MED
Voice VLAN
Given a scenario, demonstrate how to configure, troubleshoot, or monitor features used to support IP telephony deployments

Class of Service (CoS)

Describe the concepts, operation or functionality of Junos CoS for Layer 2/3 networks
CoS processing on Junos devices
CoS header fields
Forwarding classes
Classification
Packet loss priority
Policers
Schedulers
Drop profiles
Shaping
Rewrite rules
Given a scenario, demonstrate knowledge of how to configure, troubleshoot, or monitor CoS for Layer 2/3 networks

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QUESTION 1
You are configuring a scheduler map on an EX9200 Series device. You want to ensure that traffic is dropped in a policing action once traffic exceeds the configured transit rate.
Which configuration parameter will meet this requirement?

A. exact
B. rate-limit
C. remainder
D. percent

Answer: B

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QUESTION 2
Which two statements are true about PIM source-specific multicast (SSM)? (Choose two.)

A. The receiver DR builds a source-base tree to the RP.
B. S, G is always used.
C. A Different group address must be used by each source.
D. IGMPv3 is required.

Answer: B,D

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QUESTION 3
Which statement is correct about CoS policers on Junos devices?

A. Traffic that exceeds a policer’s traffic profile can be dropped or assigned to aspecific drop profile.
B. A policer can assign in-profile traffic to a specific forwarding class.
C. A policer does not alter in-profile traffic.
D. Policers can be configured to buffer traffic that exceeds the policer’s traffic profile.

Answer: C

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QUESTION 4
Which statement is correct about MSTP?

A. MSTP enables mapping multiple independent spanning-tree instances onto one physical topology.
B. MSTP enables dynamic discovery of Layer 2 neighbors.
C. MSTP dynamically manages VLAN registration in a LAN.
D. MSTP uses stacked VLAN tags to extend a Layer 2 Ethernet connection between multiple sites.

Answer: A

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QUESTION 5
Which type of BGP is used to peer with a different autonomous system?

A. external
B. classless
C. dynamic
D. static

Answer: A

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C8010-475 IBM Tealeaf Customer Experience Management V9.0 Implementation

Number of questions: 57
Number of questions to pass: 35
Time allowed: 90 mins

This multiple-choice test contains questions requiring single and multiple answers. For multiple-answer questions, you need to choose all required options to get the answer correct. You will be advised how many options make up the correct answer.
This test is designed to provide diagnostic feedback on the Examination Score Report, correlating back to the test objectives, informing the test taker how he or she did on each section of the test. As a result, to maintain the integrity of each test, questions and answers are not distributed.

The test contains seven sections totalling 57 multiple-choice questions. The percentages after each section title reflect the approximate distribution of the total question set across the sections.

Section 1 - Planning and Architecture 14%
Understand factors for sizing
Understand network requirements
Understand the modules and their requirements and capabilities
Express Tealeaf module data requirements required for implementation
Express data and integration requirements for Tealeaf CX Mobile
Describe how data from the Tealeaf logging framework is returned and interpreted within the Tealeaf system

Section 2 - PCA Installation and Configuration 14%
Understand how the PCA works
Perform RPM installation
Understand the basics of administering Linux
Set up the link between the CX and the PCA environments
Understand the requirements for SSL decryption
Understand Tealeaf sessionization
Configure the interface for capturing traffic

Section 3 - CX Installation and Configuration 22%
Understand the basics of administering Windows and SQL
Identify the key requirements for CX installation (Window OS, SQL, .NET, etc.)
Validate network requirements
Configure different Tealeaf Servers (Portal, Report, Processing, Replay, Search, etc.)
Configure different CX server services (Alert service, Data collector canister manager, transport service, etc.)
Use TMS to configure Tealeaf CX
Configure Session Agents

Section 4 - Privacy and Filtering 9%
Identify where and how sensitive data can be filtered in the Tealeaf system
Identify the components of a privacy rule
Configure privacy rules to meet filtering requirements
Test privacy and security configurations

Section 5 - Replay 11%
Set up the initial Replay configuration
Describe concepts related to replay of Rich Internet Application (RIA)
Differentiate between RTV and BBR
Configure Replay rules

Section 6 - Administration and Maintenance 11%
Analyze and apply requirements for high availability and failover
Understand PCA maintenance
Understand CX maintenance
Illustrate Tealeaf optimization concepts for traffic and search optimization
Understand Tealeaf backup

Section 7 - Data Validation and Troubleshooting 19%
Understand Data Validation Methodology and validate quality of data
Determine how to validate data in a given scenario
Use the logs in the application for implementation validation
Identify issues caused by misconfigured sessionization
Understand when and why to adjust logging levels for different components and how it can be done
Identify causes of spooling and how to make changes as required to affect the spool
Identify storage requirements and issues, and understand potential causes/remedies
Understand the Tealeaf status report and how to configure it
Understand Tealeaf processes related to troubleshooting

PartnerWorld Code: 33000701
Replaces PW Code: Not Applicable

Status: Live
This intermediate level certification is intended for implementers, solution architects, implementation engineers and implementation consultants for IBM Tealeaf Customer Experience Management V9.0. This professional is responsible for architecting, implementing or deploying, and configuring the solution. This examination will also cover the general factors influencing sizing, admin maintenance, Replay configuration, privacy, and system optimization.
This professional should have at least one (1) year of experience working with IBM Tealeaf Customer Experience Management, preferably in the implementation role and should have executed at least one implementation.
This professional is also expected to have working knowledge of skillset covered in C2080-474, IBM Tealeaf Customer Experience Management V8.7, Business Analysis. Exam C2080-474 is recommended before taking this exam.
Recommended Prerequisite Skills

Before preparing for this certification, understanding of the following is recommended and assumed:
good understanding of Tealeaf use cases, objectives and requirements
intermediate knowledge of web applications (including for example: JavaScript, HTML, PHP, Ajax, jQuery, JSON, Dojo)
intermediate knowledge of networking, routers, load balancing, HTTP/S protocol, firewalls
intermediate knowledge of Linux, Windows, and SQL administration

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